Telephone: 0344 576 1576


Meet The Team

Meet The Physiotherapy Team at On Medical

Michael Armstrong (Senior Physiotherapist)

Michael-ArmstrongMichael qualified in 2008 with a BSc (Hons) in Physiotherapy from Manchester Metropolitan University. His first job was working in semi-professional football in the Northern League. He has worked in private musculoskeletal outpatient physiotherapy since 2009 and has progressed through his career at the North East Clinic to become one of the senior physiotherapists.

Michael is trained in McKenzie Diagnosis & Therapy, sports massage, acupuncture, Kinesio taping, treating myofascial trigger points and has completed the Intermediate First Aid in Sport (IFAS) qualification. He also works part-time at Newcastle United FC’s academy.


Lucy Porteous (Senior Physiotherapist)

Lucy-PorteousLucy qualified in 2008 from Teesside University with BSc (Hons) in Physiotherapy. She then worked within the NHS for 4 years where she worked in respiratory, medicine, orthopedics and the musculoskeletal outpatients.

She joined the North East Clinic in December 2012 as a Senior Physiotherapist. Lucy has a strong interest in musculoskeletal physiotherapy and enjoys assessing, diagnosing and planning treatments. She continuously strives to keep up to date with new research in physiotherapy and enjoys finding updated techniques helping to provide optimum results for her patients. Lucy has completed courses in ACL rehab, whiplash, Maitland’s concept, acupuncture, joint mobilizations and soft tissue release. She can provide ergonomic assessments and is also a qualified Pilates instructor.  She has also previously worked with her local rugby club providing pitch-side management and emergency first aid.

Outside of work Lucy enjoys fitness activities including Pilates, swimming and gym based exercise.


Kanchan Chugh (Senior Physiotherapist)


Kanchan qualified as a physiotherapist in 2001 from Rajiv Gandhi University of Health Sciences in India.

Kanchan worked in state run and private hospitals in India for four years where she completed clinical rotations and specialised in orthopaedic and musculoskeletal rehabilitation. She was also involved in the completion of a National research project on the management of ACL injuries.

After relocating to Newcastle in 2006 Kanchan worked in private practice for 8 years and continued to specialise in musculoskeletal and sports injuries which included treating professional athletes and dancers.

Kanchan began working at the North East Clinic in 2015 as a Senior physiotherapist, which involves the assessment and treatment of musculoskeletal injuries, predominantly for medico-legal patients.

Kanchan has completed courses in lower limb tendinopathy, ACL rehab, The Athletic shoulder, The combined approach to the Sacroiliac joint, Whiplash and Acupuncture. Kanchan is qualified in the use of kinesiotape and is experienced in manual therapy and the use of structured rehabilitation protocols.

Outside of work Kanchan enjoys HIIT classes, Yoga, and gym-based exercises.


Robyn Robinson (Senior Physiotherapist)


Robyn qualified in 2013 from Queen Margaret University, Edinburgh with a BSc (Hons) in Physiotherapy.  Before beginning university, she gained a Higher National Diploma in sports therapy.

After graduation Robyn worked in the NHS for two years as a rotational physiotherapist, gaining a vast amount of experience in all areas of physiotherapy including, musculoskeletal/orthopaedics, stroke rehabilitation, respiratory and women’s health.

In September 2016, Robyn joined the team at On Medical, as she has a great interest in musculoskeletal rehabilitation and rehabilitation of neurological disorders. Robyn has completed training in acupuncture and Pilates.

Outside of work Robyn is a keen runner.


Ross Cairns (Physiotherapist)

Ross-CairnsRoss qualified in 2012 after completing an MSc in Physiotherapy at Northumbria University. Prior to this, Ross studied for a sports therapy degree at Newcastle College.

Ross has worked at the North East Clinic for 4 years and alongside this he has worked part time at a local swimming club on a voluntary basis providing treatment and rehabilitation.

In his spare time, Ross likes to keep fit at the gym and play golf. Ross has completed a foundation certificate in Acupuncture and enjoys using this treatment regularly in his practice. He has provided sports massage cover at a range of events in the region including The great North Run, The great north 10k and a national badminton tournament. He has a keen interest in the strength and conditioning aspect of rehabilitation.


Carolyn Atkinson (Triage Clinical Advisor)


Carolyn qualified in 2014 from Northumbria University with a BSc (Hons) in Physiotherapy. Since qualification she has worked for the NHS within community rehabilitation settings and has also worked in private practice, specialising in musculoskeletal/medico-legal physiotherapy with a strong focus on manual therapy.

Carolyn started working at the North East Clinic in 2017 as a Physiotherapist which involves the assessment and treatment of musculoskeletal injuries, predominantly for medico-legal patients. Carolyn is also trained in Sports Massage and kinesiology taping.

Outside of work Carolyn enjoys swimming and yoga.